Policy policy

Fix “Two-step verification required” on Amazon

Amazon requires two-step verification (2SV) on seller accounts. Accounts without 2SV are flagged and may face restrictions on listing changes or fund withdrawal.

What you see in Amazon:

Two-step verification required

Accounts without 2SV face restrictions on listing changes and fund withdrawal.

Enable 2SV in Login Settings. Add backup verification methods to prevent lockout.

Top causes

  • 1

    New seller account without 2SV configured

  • 2

    Old account from before 2SV was mandatory

  • 3

    Account transfer where 2SV settings weren't carried over

How to fix it

  1. 1

    Enable 2SV in account settings

    Seller Central → Login Settings → Two-Step Verification. Configure with SMS or authenticator app.

  2. 2

    Add backup methods

    Multiple verification methods prevent lockout. Backup codes and a second device both help.

  3. 3

    Test after setup

    Log out and back in to confirm 2SV works as expected.

FAQ

What if I lose access to my 2SV device?

Use backup codes saved during setup. Without backups, account recovery requires identity verification (5-14 days).

Last reviewed: 26 May 2026

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